Partner With Us
Are your employees providing a welcoming initial greeting, qualifying, demonstrating your product and asking fact-finding questions to personalize the experience? Is every potential resident who calls or enters your door being met with the same successful sales techniques that allow your company to stand out above the competition?
By partnering with Jancyn, you will see your business from your potential resident’s point of view. We call it our “insight from the outside.” Using our Performance Evaluation surveys, you will be able to gauge the effectiveness of your leasing agents. Are they responsive to inquiries (whether by phone or the Internet)? Are they prompt for appointments and showings?
Do they demonstrate and sell the features and benefits of your community? Are they adhering to fair housing regulations? Do they follow up? Your best properties may remain vacant unless your leasing consultant is providing solid customer service.
You can’t fix what you don’t know. Mystery shoppers do thorough evaluations and give you the feedback you need to improve training, which leads to higher occupancy and ultimately, a profitable bottom line.
You get the results you need to make the best decisions you need to make.