Entertainment, Hotel, In-Home Services, Security and Parking, Mini-mart, and Gas Stations
Any and All Customer-Facing Businesses Yes, We Have a Mystery Shop for That!Other Businesses
The purpose of mystery shopping is multi-faceted and can be custom designed for any brand, location, franchise, or business. Mystery shoppers provide structured insight that helps companies ensure customer satisfaction, provide feedback on the desirability of new products, gauge employee efficiency, check for product placement, or see if marketing efforts are being addressed. Various types of compliance checks are another way to benefit from mystery shops.
In-Home service shops, such as remodeling or technical services, can check for compliance with dress codes, efficient time on the job, and making sure your subcontractor is not offering their personal service to your clients.
Mini-mart gas stations and even parking and security gate checks provide the feedback you need to ensure employees are adhering to company and industry guidelines.
Mystery Shop programs provide a wealth of information, and this feedback is then used to create a best practices system for your business.